Welcome to Internet Services. We are committed to providing professional accounting, bookkeeping, payroll, tax preparation, and financial consulting services with transparency and customer satisfaction. This Refund Policy outlines the terms regarding payments, cancellations, and refunds for services provided by our company.
Service Payments
Clients are required to pay for services according to the agreed pricing, billing terms, or service agreement. Payments may be required in advance for certain accounting, tax, payroll, or consulting services.
Refund Eligibility
Due to the nature of professional financial and accounting services, refunds may be limited once work has commenced or services have been delivered. Refund requests may be considered under the following circumstances:
- Duplicate payment or billing error
- Service was not delivered as agreed
- Cancellation request submitted before work has started
- Exceptional situations reviewed and approved by management
Non-Refundable Services
The following services are generally non-refundable once work has begun or documents have been prepared, processed, or submitted:
- Tax Preparation and Filing Services
- Payroll Processing Services
- Bookkeeping and Accounting Services
- IRS Resolution and Tax Consultation
- Financial Reports and Business Consulting
- Retirement and Trust Planning Services
- Customized Financial Solutions or Advisory Services
Cancellation Policy
Clients may request cancellation of services by contacting our support team. Cancellation requests must be submitted in writing through email. If services have already started, partial charges may apply based on the work completed.
Processing Time for Approved Refunds
If a refund request is approved, refunds will generally be processed within 7–14 business days using the original payment method. Processing times may vary depending on financial institutions or payment providers.
Chargebacks and Payment Disputes
Clients are encouraged to contact Internet Services directly to resolve any billing concerns before initiating payment disputes or chargebacks with financial institutions.
Service Satisfaction
We strive to maintain high-quality service standards and customer satisfaction. If you experience any issues with our services, we encourage you to contact us so we can address your concerns promptly and professionally.
Changes to This Refund Policy
Internet Services reserves the right to update or modify this Refund Policy at any time without prior notice. Updated policies will be posted on this page.
Contact Information
If you have any questions regarding this Refund Policy, please contact us:
Internet Services
Email: info@servicesinternet.net